As part of Connect2Care’s commitment to all our employer partners, we’ve developed our training programmes to continue supporting learners during the Coronavirus outbreak.

We’ve put measures in place to comply with statutory requirements, Government recommendations, and to keep everyone safe.

We’re fully equipped to continue delivering our high-quality, interactive training to your apprentices on a one-to-one basis live and online. Giving you one less thing to worry about as you can leave the training to us!

As we continue to support your apprentices to prepare for a post-COVID-19 future, our main aim remains to support you regardless of current operating constraints.

We understand that many of our employer partners are being placed under additional strain. So together we’ll agree a plan of action to best support you and your apprentices for the remainder of their learning journey.

Our training delivery model will focus on:

Preparing your Apprentices for the Post-Pandemic Future in Adult Care and Early Years

We’ve adapted our learning offer to enrich all apprentices with the skills needed to prepare them and your business for the post-COVID-19 future.

All our apprenticeship standards now contain the following live online training courses as optional extras within their learning journey:

Bringing Face-to-Face Online

During the time where we can’t visit apprentices in person, we’ll deliver our face-to-face visits online. We’ll be using interactive technology to ensure apprentices are still supported via Professional Discussions, Question and Answer sessions, and Assessment of their Skills on a one-to-one basis by your C2C Training Consultant.

Interactive Online Workshops

Our interactive online workshops are a great way to engage with our Knowledge Tutors during live learning activities. Apprentices will be encouraged to engage, ask questions and share experiences.

There are over 250 workshops mapped to our full suite of apprenticeships. This includes our award-winning Management Academy Workshops, where our Knowledge Tutors have been fully trained to deliver learning live online.


Apprentices have access to our e-learning platform STAR. This is where apprentices will find lots of interactive resources and training activities to develop the knowledge element of their apprenticeship.

Functional Skills

Apprentices studying towards their Functional Skills exams will have access to our Skills Forward Platform. From here, they can revise and work on any of the areas they’re finding challenging. They’ll also be able to book extra one-to-one lessons with our dedicated Functional Skills Tutors and access our new Google Classrooms.

End Point Assessment Preparation

Apprentices preparing projects or presentations for their End Point Assessment (EPA) can work on these ideas with their Connect2Care Training Consultant during their virtual catch-ups.

Face-to-Face Onsite Visits

There are elements of an apprenticeship that require us to visit and observe an apprentice at their place of work. We will only do this once it is safe to do so. We’ll contact you to identify the risk-mitigating measures you have in place to safeguard your staff and service users before visiting your business.

All our staff have received training in the Principles of Infection Control and Safe Working. They’ll also be provided with the correct personal protective equipment (PPE) to adhere to current Government recommendations. So you can be confident in our ability to work with you and maintain the standards expected of your business.

We’ve kept teaching and training to support you and your staff during lockdown and we’re better prepared than ever to support you for the future.

If you need to contact us, we’re available between 8:30 am 5:30 pm, seven days a week, via 0800 093 5892, or email us at: [email protected]. Alternatively, you can get in touch with your local Connect2Care contact direct.

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