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Skills for Care licensed course

Understanding Performance Management

About this course

Understanding Performance Management is a practical module aimed at registered managers and other managers currently working in adult social care services.

This one-day module will help managers to explore the performance management cycle, recognise that people perform differently and utilise tools and techniques available.

Outcomes

  • Understanding the performance management cycle, including processes for managing different types of performance.
  • Understanding of disciplinary and grievance, causes of poor performance and how to minimise them.
  • Awareness of strategies to improve performance.
  • Awareness of managing and retaining high-performing staff.
  • Understand how to give feedback and manage difficult conversations.
  • Awareness of cultures that encourage confidence, responsibility and accountability.
  • Understanding effective role modelling, coaching and mentoring.

This programme will be delivered over 1 day, 9:30 – 16:30.

The cost of this course is £104 + VAT per delegate.

Funding can be claimed back via Workforce Development Funding (WDF) as long as the employer is registered with ASC-WDS.

Learners will achieve an attendance certificate at the end of this course.

Details

  • Entry requirements: Set by employer
  • Duration: 1 day
  • Course delivery: Distance learning
  • Cost: £104 + VAT per learner

*There are a handful of ways for this training to be fully-funded, visit our Available Funding page for more details.

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Simply complete the form to find out more about Connect2Care’s apprenticeship offering. Alternatively, you can give us a ring on 0800 9542 803.

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HIT Training Ltd (Incorporated in England and Wales) Registered Number: 05765857 trading as Connect2Care Ltd (Incorporated in England and Wales) Registered Number: 06720706.

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