This 12 month apprenticeship consists of:
There are a wide range of establishments in which a hospitality team member can work including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
The role is very varied and, although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support colleagues across the business, for example during busy periods.
Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting. The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference, feels welcomed and looked after.
An employer will determine their own entry requirements for an employee to commence this apprenticeship, but these general entry requirements apply; you have to be aged 16 years or over and must be working in the sector for at least 30 hours a week. You also need to be a resident in England and not taking part in full-time education.
If you are not yet employed, C2C advertises apprenticeship vacancies with employers on the National Apprenticeship website. This is a free service and there are many apprenticeship opportunities available. You can apply for current Apprenticeship Vacancies here.
You can apply for an Apprenticeship with C2C at any time of the year provided you meet the entry requirements.
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When I was awarded the role of Regional Quality Manager with Connect 2 Care I was delighted and thoroughly welcomed the opportunity to work with a team dedicated to the high provision of care. This exciting managerial role has made me realise that this is where I want to be and my long-term ambition is to raise standards in the care sector as a whole through quality and bespoke care teaching and assessment.
Emma Meadwell Regional, Quality Manager, Connect 2 Care
My employers have been great, they encourage all the staff to undertake proper training,
as well as supporting me in my progress, it means they benefit from having a properly qualified employee and I feel able do a much better job, even though I still have lots to learn!
Lenka Burikova, Care Assistant, Health & Social Care
I’m now working in a more senior position and have been given more responsibility, whichnin turn has given me a great sense of achievement,
I’ve also received additional training in medication and this, together with my other qualifications, enables me to do my job to the best of my ability and to be more confident in my chosen fields.
Stephanie Weir, Care Assistant, Rosewood Residential Care Home