Funeral Team Member – Operative

Apprenticeship

Level 2

8 Months

About this course

Delivering Respectful Service at Every Step

Develop professional, dependable team members who uphold dignity, compassion, and excellence throughout every funeral service.

This apprenticeship equips your staff with the practical skills and professional behaviours needed to deliver seamless, respectful funeral services. Learners will gain hands-on experience in vehicle preparation, funeral attendance, care of the deceased, and coordination of essential arrangements. They’ll also develop teamwork, communication, and customer service skills that reflect your organisation’s commitment to care and professionalism. By investing in this training, you’ll build a capable, compassionate team that ensures every family receives the highest standard of service.

Course Details

  • Entry requirements: Employers will set their own entry requirements in order to start this apprenticeship.
  • Course duration: The minimum duration of this apprenticeship is 8 months
  • Course delivery: Our blended approach combines face-to-face personalised support and online learning to ensure flexibility, progress, and meaningful development for every learner and employer.

Learn More

Discover the modules, topics, and skills that shape the apprentice learning journey.

We’re an award-winning team

C2C Awards Logos Plus BTA 2025
C2C Awards Logos Plus BTA 2025

Benefits

How your organisation can benefit

Strengthen your funeral services team with practical training that builds capability, confidence, and long-term commitment.

  • Service Excellence

    Deliver Every Funeral with Dignity

    Train your staff to manage funeral services with professionalism, care, and precision at every stage.

  • Practical Skills

    Develop Confidence and Competence

    Equip your team with hands-on experience in vehicle preparation, care of the deceased, and client support.

  • Teamwork and Communication

    Foster Collaboration and Respect

    Build strong, reliable teams who work together to provide seamless, supportive services to families.

  • Workforce Development

    Enhance Skills and Professional Standards

    Invest in your people to strengthen service quality, efficiency, and long-term commitment within your organisation.

You might be interested in some of our other apprenticeships in Funeral Services

  • Level 3

    8 to 18 Months

    Funeral Mortuary Technician

  • Level 2

    8 Months

    Funeral Team Member – Operative

  • Level 2

    8 Months

    Funeral Team Member – Arranger

  • Level 3

    8 Months

    Funeral Director